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Hi,  I'm Lynette!

B.A., M.A., M.Sc.

I’m an operations and people systems leader with over 15 years of experience helping organizations navigate growth, change, and complexity by building strong teams, clear processes, and cultures that support execution. My work sits at the intersection of people, systems, and technology—where thoughtful design and sound judgment turn ambition into sustainable impact.

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I can’t remember a time when I wasn’t deeply curious about how human potential shows up in organizations, or how we can structure work so people and teams thrive while delivering real results. I’m especially interested in how innovation—both human and technological—can be harnessed in practical, values-aligned ways to improve how work gets done.

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Driven by a long-standing interest in emerging technologies, I thrive on uncovering patterns, simplifying complex ideas, and translating ambiguity into clear, actionable frameworks. I approach challenges by blending rigorous analysis with a human-centered perspective, ensuring that systems, processes, and decisions are not only effective, but durable and fair.

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I bring research to life through thoughtful evaluation, clear communication, and seamless application—helping leaders and teams move from insight to execution with confidence. Across consulting, academia, and applied organizational work, my focus has remained consistent: strengthening organizational health so people can do their best work, together.

Areas of Expertise

Business books

Systems
Thinker

Business Consultation

Strategic
Analyst

Image by John Schnobrich

Trusted
Partner

What's in my Leadership Toolkit?

Applied Data Science & Analytical Reasoning

I bring applied data science skills to support sound judgment, evaluation, and decision-making in complex organizational environments. Through MIT’s Applied Data Science & AI program, I developed hands-on experience working with large datasets, building predictive models, and interpreting machine learning outputs in ways that inform strategy rather than obscure it. I use analytical tools to surface meaningful patterns, assess trade-offs, and support evidence-based decisions—particularly in contexts where uncertainty, risk, or competing priorities are present.

For readers interested in my applied data science and ML evaluation background, selected technical projects are available here.

Technical Writing & Operational Documentation

I specialize in translating complexity into clear, usable documentation that supports execution, compliance, and accountability. My experience includes developing SOPs, ERP documentation, and quality management procedures across regulated environments such as oil & gas, aerospace, and IT. I’ve supported U.S. Department of Defense compliance and operational programs with budgets of up to $24M annually. Clear documentation, for me, is not just a deliverable—it’s a core operational system that enables teams to work effectively at scale.

Program Design, Evaluation & Learning Systems

I design, implement, and evaluate programs that support organizational capability-building and measurable outcomes. My work spans leadership development, competency-based upskilling, and workforce transformation initiatives. I focus on aligning program design with real organizational needs, ensuring initiatives are practical, adaptable, and grounded in evidence. (Examples can be found in my Program Portfolio and signature Beta-You program.)

Change Management

As a PROSCI-certified change practitioner, I support organizations through periods of growth, transition, and uncertainty. I integrate the technical and human dimensions of change—helping leaders plan effectively, support adoption, and sustain momentum over time. My approach emphasizes clarity, communication, and practical implementation rather than change for its own sake.

Organizational Development & Behavioural Science

With a Master’s degree in Industrial-Organizational Psychology, I bring a rigorous behavioural science foundation to people systems and organizational design. I’ve worked extensively with recruitment frameworks, performance management systems, psychometric assessment, and workforce analytics to support hiring quality, retention, and team effectiveness. My focus is always on building people systems that are fair, defensible, and aligned with how work actually happens.

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Across these capabilities, my focus is consistent: enabling leaders and teams to make better decisions, work beautifully together, and sustain impact as organizations grow.

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Formal Education

Certifications & Professional Training

Jan 2026                   AI Ethics, Governance & Compliance  (6 wks)                                         University of Oxford/Said Business School

Feb 2025                  Google Cybersecurity Professional Certificate (6 wks)  (Linux, SQL, Python)                                                  Google

Jan 2025                   Search Quality Rater                                                                                                                            RWS

Dec 2024                  SQL for Data Science (4 wks)                                                                               University of California, Davis

Jun 2024                    Applied Data Science Program: Leveraging AI for Effective Decision-Making (12 wks)                                        MIT

Feb 2024                   Intermediate Python for Data Science (8 wks)                                                                                     Dataquest

May 2023                 Effective Altruism Introductory Program (8 wks)                                                                           Effective Altruism

Dec 2022                  Climate Change: Learning for Action (12 wks)                                                                                      Terra.do

Mar 2017                  Change Management Certified Practitioner                                                                                         PROSCI

Feb 2017                   PXT Select Psychometric Assessment Expert Practitioner                                                                   Wiley & Sons

Sep 2012                  Profiles Psychometric Assessment Practitioner                                                                         Profiles International

Post-Secondary Education

M.Sc. (Psychology)                                                                                                                      CalSouthern University, San Diego 

Focus: I/O Psych: The Knowledge Economy & the Future of Work                                                             Summa Cum Laude (GPA: 3.9) â€‹

M.A. (Social & Political Thought)                                                                                                                    York University, Toronto

Focus: Cultural Studies and Communication                                                                                                                     (GPA: 3.4)

B.A. (English Literature)                                                                                                                    University of Waterloo, Waterloo 

Focus: 18th Century English Literature, Cultural Studies                                                                                            Honours (GPA: 3.4)

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