

Hi, I'm Lynette!
B.A., M.A., M.Sc.
I’m an operations and people systems leader with over 15 years of experience helping organizations navigate growth, change, and complexity by building strong teams, clear processes, and cultures that support execution. My work sits at the intersection of people, systems, and technology—where thoughtful design and sound judgment turn ambition into sustainable impact.
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I can’t remember a time when I wasn’t deeply curious about how human potential shows up in organizations, or how we can structure work so people and teams thrive while delivering real results. I’m especially interested in how innovation—both human and technological—can be harnessed in practical, values-aligned ways to improve how work gets done.
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Driven by a long-standing interest in emerging technologies, I thrive on uncovering patterns, simplifying complex ideas, and translating ambiguity into clear, actionable frameworks. I approach challenges by blending rigorous analysis with a human-centered perspective, ensuring that systems, processes, and decisions are not only effective, but durable and fair.
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I bring research to life through thoughtful evaluation, clear communication, and seamless application—helping leaders and teams move from insight to execution with confidence. Across consulting, academia, and applied organizational work, my focus has remained consistent: strengthening organizational health so people can do their best work, together.
Areas of Expertise

Systems
Thinker

Strategic
Analyst

Trusted
Partner
What's in my Leadership Toolkit?
Applied Data Science & Analytical Reasoning
I bring applied data science skills to support sound judgment, evaluation, and decision-making in complex organizational environments. Through MIT’s Applied Data Science & AI program, I developed hands-on experience working with large datasets, building predictive models, and interpreting machine learning outputs in ways that inform strategy rather than obscure it. I use analytical tools to surface meaningful patterns, assess trade-offs, and support evidence-based decisions—particularly in contexts where uncertainty, risk, or competing priorities are present.
For readers interested in my applied data science and ML evaluation background, selected technical projects are available here.
Technical Writing & Operational Documentation
I specialize in translating complexity into clear, usable documentation that supports execution, compliance, and accountability. My experience includes developing SOPs, ERP documentation, and quality management procedures across regulated environments such as oil & gas, aerospace, and IT. I’ve supported U.S. Department of Defense compliance and operational programs with budgets of up to $24M annually. Clear documentation, for me, is not just a deliverable—it’s a core operational system that enables teams to work effectively at scale.
Program Design, Evaluation & Learning Systems
I design, implement, and evaluate programs that support organizational capability-building and measurable outcomes. My work spans leadership development, competency-based upskilling, and workforce transformation initiatives. I focus on aligning program design with real organizational needs, ensuring initiatives are practical, adaptable, and grounded in evidence. (Examples can be found in my Program Portfolio and signature Beta-You program.)
Change Management
As a PROSCI-certified change practitioner, I support organizations through periods of growth, transition, and uncertainty. I integrate the technical and human dimensions of change—helping leaders plan effectively, support adoption, and sustain momentum over time. My approach emphasizes clarity, communication, and practical implementation rather than change for its own sake.
Organizational Development & Behavioural Science
With a Master’s degree in Industrial-Organizational Psychology, I bring a rigorous behavioural science foundation to people systems and organizational design. I’ve worked extensively with recruitment frameworks, performance management systems, psychometric assessment, and workforce analytics to support hiring quality, retention, and team effectiveness. My focus is always on building people systems that are fair, defensible, and aligned with how work actually happens.
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Across these capabilities, my focus is consistent: enabling leaders and teams to make better decisions, work beautifully together, and sustain impact as organizations grow.
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Formal Education
Certifications & Professional Training
Jan 2026 AI Ethics, Governance & Compliance (6 wks) University of Oxford/Said Business School
Feb 2025 Google Cybersecurity Professional Certificate (6 wks) (Linux, SQL, Python) Google
Jan 2025 Search Quality Rater RWS
Dec 2024 SQL for Data Science (4 wks) University of California, Davis
Jun 2024 Applied Data Science Program: Leveraging AI for Effective Decision-Making (12 wks) MIT
Feb 2024 Intermediate Python for Data Science (8 wks) Dataquest
May 2023 Effective Altruism Introductory Program (8 wks) Effective Altruism
Dec 2022 Climate Change: Learning for Action (12 wks) Terra.do
Mar 2017 Change Management Certified Practitioner PROSCI
Feb 2017 PXT Select Psychometric Assessment Expert Practitioner Wiley & Sons
Sep 2012 Profiles Psychometric Assessment Practitioner Profiles International
Post-Secondary Education
M.Sc. (Psychology) CalSouthern University, San Diego
Focus: I/O Psych: The Knowledge Economy & the Future of Work Summa Cum Laude (GPA: 3.9) ​
M.A. (Social & Political Thought) York University, Toronto
Focus: Cultural Studies and Communication (GPA: 3.4)
B.A. (English Literature) University of Waterloo, Waterloo
Focus: 18th Century English Literature, Cultural Studies Honours (GPA: 3.4)