Hi, I'm Lynette!
B.A., M.A., M.Sc.
I’m an operations and people systems leader with over 15 years of experience helping organizations navigate growth, change, and complexity by building strong teams, clear processes, and cultures that support execution. My work sits at the intersection of people, systems, and technology—where thoughtful design and sound judgment turn ambition into sustainable impact.
I can’t remember a time when I wasn’t deeply curious about how human potential shows up in organizations, or how we can structure work so people and teams thrive while delivering real results. I’m especially interested in how innovation—both human and technological—can be harnessed in practical, values-aligned ways to improve how work gets done.
Driven by a long-standing interest in emerging technologies, I thrive on uncovering patterns, simplifying complex ideas, and translating ambiguity into clear, actionable frameworks. I approach challenges by blending rigorous analysis with a human-centered perspective, ensuring that systems, processes, and decisions are not only effective, but durable and fair.
I bring research to life through thoughtful evaluation, clear communication, and seamless application—helping leaders and teams move from insight to execution with confidence. Across consulting, academia, and applied organizational work, my focus has remained consistent: strengthening organizational health so people can do their best work, together.
Areas of Expertise
Systems
Thinker
Strategic
Analyst
Trusted
Partner
How I work
I work at the intersection of organizational systems, governance, evaluation, and human decision-making,
helping institutions translate complexity into clear, operationally effective practice.
My work sits at the intersection of behavioural science, organizational systems, and governance. Drawing on a foundation in Industrial-Organizational Psychology, I study how institutions coordinate knowledge, structure incentives, evaluate evidence, and make decisions under uncertainty. My experience spans psychometric assessment, workforce analytics, leadership systems, operational governance, and organizational evaluation across public, private, and academic environments. Increasingly, I’ve become interested in sociotechnical systems and AI governance, particularly the organizational and epistemic challenges that emerge when complex technical systems intersect with human judgment, legal accountability, and institutional decision-making. This includes ongoing research interests in organizational learning, safety evaluation, governance design, and the communication of uncertainty in high-stakes environments. Across these domains, I remain focused on a central question: how can organizations build systems that support clearer understanding, better decisions, and more responsible action at scale?
Behavioural Science & Organizational Systems
Behavioural science applied to governance, organizational effectiveness, sociotechnical systems, and institutional decision-making under uncertainty.
Applied Data Science & Evaluation
Applied data science and evaluation expertise focused on decision-making under uncertainty, organizational judgment, and evidence-informed strategy. Experience spans predictive modeling, mixed-method evaluation, workforce analytics, and AI governance.
I bring applied data science and evaluation expertise to support sound judgment and decision-making in complex organizational environments. Through MIT’s Applied Data Science & AI program, alongside advanced work in AI governance, evaluation, and organizational systems, I developed hands-on experience working with large datasets, predictive modeling, and the interpretation of machine learning outputs in ways that inform strategy rather than obscure it. My approach is grounded less in technical novelty for its own sake and more in practical evaluation: identifying meaningful patterns, assessing trade-offs, designing defensible assessment frameworks, and translating analytical findings into actionable insight for leaders and teams. This work has included mixed-method program evaluation, workforce analytics, psychometric assessment, and evidence-informed decision support in high-ambiguity environments. Increasingly, my focus sits at the intersection of evaluation, governance, and organizational judgment, particularly where emerging technologies, operational risk, and human systems overlap.
I design and evaluate programs that strengthen organizational capability, support strategic adaptation, and translate learning into measurable outcomes. My work spans leadership development, competency-based upskilling, mentorship systems, and workforce transformation initiatives across academic, nonprofit, and industry settings. I’m particularly interested in how programs move beyond one-time training events to become embedded organizational learning systems: creating sustained behavioural change, stronger coordination, and long-term operational capacity. Examples can be found in my Program Portfolio and signature Beta-You leadership development initiative.
Program Design, Evaluation & Organizational Learning
Designing programs, evaluation frameworks, and learning systems that strengthen organizational capability and support measurable, sustained outcomes.
Documentation, Governance, & Knowledge Systems
Technical writing and operational governance systems supporting clarity, compliance, scalability, and institutional continuity across regulated environments.
My work sits at the intersection of behavioural science, organizational systems, and governance. Drawing on a foundation in Industrial-Organizational Psychology, I study how institutions coordinate knowledge, structure incentives, evaluate evidence, and make decisions under uncertainty. My experience spans psychometric assessment, workforce analytics, leadership systems, operational governance, and organizational evaluation across public, private, and academic environments. Increasingly, I’ve become interested in sociotechnical systems and AI governance, particularly the organizational and epistemic challenges that emerge when complex technical systems intersect with human judgment, legal accountability, and institutional decision-making. This includes ongoing research interests in organizational learning, safety evaluation, governance design, and the communication of uncertainty in high-stakes environments. Across these domains, I remain focused on a central question: how can organizations build systems that support clearer understanding, better decisions, and more responsible action at scale?
Change Management
Change management focused on organizational clarity, effective adoption, and sustained momentum during periods of transition and uncertainty.
As a PROSCI-certified change practitioner, I support organizations through periods of growth, transition, and uncertainty. I integrate the technical and human dimensions of change, helping leaders plan effectively, support adoption, and sustain momentum over time. My approach emphasizes clarity, communication, and practical implementation rather than change for its own sake.
Formal Education
Certifications & Professional Training
June 2026 Designing and Running Randomized Evaluations MIT
Jan 2026 AI Ethics, Governance & Compliance University of Oxford/Said Business School
Feb 2025 Google Cybersecurity Professional Certificate (Linux, SQL, Python) Google
Dec 2024 SQL for Data Science University of California, Davis
Jun 2024 Applied Data Science Program: Leveraging AI for Effective Decision-Making MIT
Feb 2024 Intermediate Python for Data Science Dataquest
May 2023 Effective Altruism Introductory Program Effective Altruism
Dec 2022 Climate Change: Learning for Action Terra.do
Mar 2017 Change Management Certified Practitioner PROSCI
Feb 2017 PXT Select Psychometric Assessment Expert Practitioner Wiley & Sons
Sep 2012 Profiles Psychometric Assessment Practitioner Profiles International
Post-Secondary Education
M.Sc. (Psychology) CalSouthern University, San Diego
Focus: I/O Psych: The Knowledge Economy & the Future of Work Magna Cum Laude (GPA: 3.9)
M.A. (Social & Political Thought) York University, Toronto
Focus: Cultural Studies and Communication (GPA: 3.4)
B.A. (English Literature) University of Waterloo, Waterloo
Focus: 18th Century English Literature, Cultural Studies Honours (GPA: 3.4)